Dear Customer, Hello, Thank you for your feedback. Regarding the issues you mentioned, we would like to provide an objective explanation based on the actual situation. Regarding the slippage issue you mentioned, we have already checked the relevant orders and replied on the same day. The backend has retained the complete records of every ticket you submitted. At the same time, we have always adhered to the principle of customer experience first, and after verifying the relevant facts, we proactively proposed reasonable solutions and provided corresponding support. Previously, you also learned about and agreed to the relevant investigation results through the ticket, and accepted our goodwill payment solution. Therefore, regarding the descriptions in subsequent public reviews that differ from the actual communication and handling process, we believe it is necessary to provide an objective explanation here. We respect customers' right to express opinions and supervise, and we also welcome any truthful and objective feedback. However, for issues involving trading, we prefer to use actual orders, market data, and complete ticket records as the basis for judgment. For customers and partners who are learning about our platform, we also hope that everyone can view relevant information objectively. We will not avoid customer complaints. We will carefully check every specific issue and resolve it as promptly and reasonably as possible. If you still believe there are specific order or service issues, we are still willing to communicate and verify with you again based on the complete backend records.