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FX1269917302
1-2 years
Unverified

Exposure

I came into contact with the DLSM forex platform through the platform's agent, Manager Wang, and deposited a total of 19,865 USD using cryptocurrency, conducted normal compliant trading, and had no violations. Recently, without any substantive evidence, the platform unilaterally determined that I engaged in "market manipulation,\" directly temporarily froze my trading account, restricted all withdrawals and trading functions, and made it impossible to withdraw all principal and profits in the account. Prior to this, account opening and order placement operations were only allowed after passing the platform's risk control review and confirmation. I never received any notification from the platform about operational violations. Now, they arbitrarily slap a violation label on me and freeze my assets. The agent only told me to send an email and wait for investigation, with no clear processing deadline or solution. They deliberately withhold my funds, which raises suspicion of malicious misappropriation of user funds. Demands: 1. Immediately lift the account freeze and revoke the false market manipulation determination; 2. Fully release the 19,865 USD funds in my account for normal withdrawal; 3. Disclose the complete basis and processing timeline of this investigation. If the platform unjustifiably withholds funds for a long time, I will simultaneously compile all chat records, deposit proofs, and platform email evidence to report to the public security anti-fraud department for rights protection. Because the image cannot contain too much, only a portion of the deposit images can be included. The list of attachments submitted is as follows: 1. Screenshots of all WeChat chat records with Manager Wang of the DLSM platform (including conversations about account freezing and the other party's evasive handling) 2. Full screenshot of the English email sent by the platform regarding account freezing (marked with content about \"market manipulation investigation, account suspension of trading") 3. Cryptocurrency (U) deposit transfer voucher, and screenshot of platform account funds and positions (proving the 19,865 USD assets in the account)

Original

本人通过平台代理商王总接触DLSM外汇平台,使用虚拟货币入金合计19865美金,正常合规交易,无任何违规操作。 近期平台无任何实质证据,单方面判定我存在“市场操纵行为”,直接临时冻结我的交易账户,限制账户所有出金、交易功能,账户内全部本金与盈利无法提取。 事前开户、下单操作均经过平台风控审核确认后才允许交易,从未收到平台提示操作违规,如今随意扣上违规标签冻结资产,代理商仅让我自行发邮件等待调查,无明确处理时限、无解决方案,刻意扣押我的资金,存在恶意侵占用户资金嫌疑。 诉求:1.立即解除账户冻结,撤销不实的市场操纵判定;2.全额放行我账户内19865美金资金正常出金;3.公示本次调查完整依据与处理时效,若平台无故长期扣押资金,本人将同步整理全部聊天、入金、平台邮件证据向公安反诈部门报案维权。因为图片放不了太多,入金图片只能放一部分 以下提交附件清单 1. 与DLSM平台王总全部微信聊天记录截图(含沟通账户冻结、对方推诿处理的对话) 2. 平台发送的冻结账户英文邮件完整截图(标注“市场操纵调查、账户暂停交易”内容) 3. 虚拟货币U入金转账凭证、平台账户资金持仓截图(证明账户内19865美金资产)

2h

Hong Kong

Unable to Withdraw

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